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Critique

2007 Koop Award Winner

Healthy Living -- Pepsi Bottling Group

The following are verbatim remarks made by the reviewers:

Program Strengths

A:

  • This application is one of the strongest this reviewer has seen in several years.  It represents a comprehensive health and productivity management system.  Participation is good, spouses and dependents are included.   It is also clear that the Healthy Living program has received very good direction and professional assistance.  Not too many HR professionals understand residual analyses let alone report them.   I guess this makes Pepsi the Harvard of the soda world.

B:

CONFLICT

C:

CONFLICT

D:

  • Goals & costs down, satisfaction up, health status up, empowerment comprehensive, very high participation
  • Good 3-year cost trend
  • ROI 1.70
  • 96% satisfied
  • Mercer and RAND benchmarking, Staywell, Medstat
  • Benchmarked against “like companies”
  • Large reduction in targeted health risks
  • Reasonably conservative cost analyses

E:

  • Program targets employees and families
  • High participation in programs – annual HRA (72% -- from 29% in 2005 to 65% in 2007), lifestyle management programs 36% (from 25% -> 36% -> 28%)
  • Offer nurseline (2% - 11%), case/disease management (41% -> 65%), flu immunization (33% participation)
  • Recognizable trademarks/marketing of programs
  • Incentives to complete the HRA
  • Appears to be comprehensive and well resourced program
  • Good completion rates for LM program (39% for a 28 week program) and 61% completed a 6-month mail based program

F:

  • Overall a very good program.  It is comprehensive in scope and followed a recommended protocol for putting a program in place and making decisions.

G:

  • Focus of the program on high risk, acute and catastrophic conditions.  Includes HRA, onsite clinics (in connection with Hopkins, and safety components.  Cross organizational collaboration and vendor integration.  Offers incentives to drive healthy behaviors, using a variety of options and choices as incentives.  Addresses needs across the health continuum.  Applies multiple methods of evaluation (pre-post, trends, regression), has a data warehouse.  Has calculated ROI by their products and services.
  • Good participation (HRA-72%, 28% risk management) and 96% customer satisfaction. 
  • Provides incentives to managers and supervisors as well.
  • Targets specific disease states to impact costs.
  • Have integrated prevention into the Benefit plan.
  • Documented risk shifts in the positive direction, have lower cost trends and PPPM costs are down.

H:

CONFLICT