FedEx Express - Health Risk Reduction and Cost Reduction Program (2002)

Evaluation Summary

FedEx offers a variety of Human Capital Management (HCM) programs to its over 200,000 employees. Its management philosophy and culture focuses on “people – service – profit” in that order. Its varied programs include: FedEx Safety Above All, FedEx Employee Benefits (with programs directed at demand management, utilization management, catastrophic case management, and disease management), Cigna Well Aware, CareMark Care Patterns, Maternity Education Benefit Fairs, Smoking Cessation, LifeWorks, Health and Wellness Centers, and Employee Assistance Programs. Compared to expected values, FedEx’s programs resulted in cumulative five-year medical benefit cost savings of about $579 million. Additionally, six year cumulative cost savings related to decreases in medical-related lost time from work were estimated at approximately $497 million. FedEx Fitness Program participants reduced their overall benefit costs from $1,210 to $1,021 (16%) in the year following program enrollment, while non-participants’ total benefits decreased from $2,104 to $1, 947 (7%).