Citibank Health Management Program (2001)

Critique

This long-standing program, evolved for the Citigroup environment, was found to support Healthy People 2010 goals, have good participation rates, and be well documented. Reviewers praised the intensive statistical analysis and the different techniques employed to ensure data integrity. There was documented strength in reducing health risks in 8 of 10 categories and a detailed report of intervention and monitoring program for the high-risk population. It was a well designed evaluation effort with a wide range of program offerings. Another plus was the data analysis by outside experts! Analyses were published in peer-reviewed journals. This is perhaps the Koop program with the best overall results; an ROI of 6:1.

Several reviewers said that determinations had been based upon self-reported data but that they were well validated.

Reviewers thought this program had extremely well designed components and analyses with well-documented improvements in health status and favorable financial returns.